Equipment

HaiTai Crane

About

Henan Haitai Heavy Industry Co., Ltd.

Henan Haitai Heavy Industry Co., Ltd. (HT Crane) is located in Fengqiu crane industrial park, Henan Province, is specialized in the production and development of cranes with a complete quality assurance system and perfect detection methods.

haitai home
260 million
Registered Capital
200acres
Foor Space
400+
Corporate Employee
170+
Exporting Country

Why Choose Us

haitai strength
Proven Expertise
Direct-to-factory quality with a global track record of excellence. We combine large-scale manufacturing with reliable supply to deliver the exact results your project demands.
shipbuilding gantry crane
Expert Solutions
factory-direct quality and high-capacity supply. Tailoring professional customization to meet your exact global project demands.
quality assurance
Quality Assurance
Top-tier quality with global track records. Mass production offers better pricing and reliable supply. Ready-to-ship inventory and flexible customization to meet your needs.
Peace of Mind Service
Our commitment doesn't end at delivery. We provide 24/7 professional technical support and a comprehensive warranty to ensure your operations run smoothly and without interruption.

Frequently Asked Questions

For any unanswered questions, reach out to oursupport team via email. We'll respond as soon aspossible to assist you.
What after-sales services does Haitai Cranes provide?
We offer a comprehensive after-sales service system, encompassing equipment installation guidance, commissioning support, operational training, recommendations for routine maintenance, and troubleshooting. For exported equipment, we provide remote technical guidance as well as necessary on-site service support to ensure the long-term, stable operation of the machinery.
How long is the product warranty period? How can I access service during the warranty period?
The standard warranty period is 12 months following equipment delivery (or as stipulated in the contract). During the warranty period, for quality issues resulting from non-human factors, we are responsible for providing replacement parts free of charge and offering guidance on repairs. Should on-site service be required, we will promptly arrange for a technician to assist or provide support through our partners.
Is the supply of spare parts timely? Can you provide long-term spare parts support?
We maintain a comprehensive spare parts inventory system, enabling the rapid shipment of commonly used wear parts. For custom-engineered equipment, we pledge to provide long-term spare parts support—typically extending for over 10 years throughout the equipment's lifecycle—thereby ensuring our customers remain free from any operational concerns.
How can technical support and maintenance services be obtained for exported equipment?
For equipment exported to over 170 countries and regions worldwide, we provide multilingual remote technical support (via phone, email, and video). Installation supervision, operational training, and spare parts supply services can also be provided based on specific project requirements.
How can I quickly contact Haitai's after-sales service team?
You may contact our after-sales service team at any time via the following channels:
WhatsApp: +86 15003737298
Email: [email protected]
WhatsApp or via the online messaging feature on our website. (Please indicate "After-sales Service" in the subject line for inquiries.)
We guarantee a prompt response during business hours, with an initial reply provided within 24 hours.
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